Frequently
Asked Questions
City of Johannesburg Metropolitan Municipality.
Business and Transport:
- Walking distance to Sandton CBD, the largest business hub in South Africa.
- Home to national and international companies, JHB Stock Exchange, and financial institutions.
- Proximity to Sandton Gautrain Station and major highways for easy access to JHB CBD, Rosebank, Midrand, and Pretoria.
- Reliable public transport system.
Shopping and Dining:
- High-end shopping at Sandton City and Nelson Mandela Square with designer stores.
- Quieter shopping experiences at Morningside, Benmore Gardens, and The Marc.
Medical Facilities:
- First-rate medical facilities: Morningside Medi Clinic, Sandton Oncology, Parkmore Medical Centre, and Rochester Medical Suites.
- Within a 10-minute drive: Sandton Medi Clinic, Sunninghill Hospital, and Sandhurst Eye Clinic.
Recreation:
- Nearby golf courses: Bryanston Country Club, Wanderers Golf Club, River Club, and Woodmead Country Club.
Education:
- Nearby reputable schools: Redhill, Crawford College, Princeton Centre of Learning, Grayston Prep, Montrose Prep, and Sandown High.
- Private schools: St Davids Inanda and St Stithians College within short traveling distance.
- Close to Varsity College, Graduate School of Business, and Gordon Institute of Business Science.
Circle Senior Living Sandown is within the secure Estate, which has 24-hour security, CCTV monitoring perimeter fencing, secure access controls and guard patrols within the estate.
As the Life Right owner, you are free of this responsibility. This falls to the freehold owner – Circle Senior Living, who is responsible for all the bills and maintenance of the property, including property rate payments, insurance, upkeep, security, electricity and water bills.
Yes, you will have full access to all the Circle Senior Living facilities, and they are all-inclusive.
Parking provisions for guests will be outside your unit.
Each unit has respective parking and garages allocated to their units, these also vary for each unit type and location. Please refer to the SDP in the sales pack with your sales agent.
Maintenance to the outside of the residential buildings will be carried out through the approved processes of the body corporate.
Provision for hanging washing will be within the design of the semi-detached units. Those within apartments can make use of a dedicated washing line area.
Yes, all homes will need to be fully compliant with the local fire safety requirements. All SANS fire requirements will need to be in place, including hose reels, hydrant points, ventilation, and fire doors.
Yes, all bathrooms at Circle Senior Living are fully wheelchair accessible. The showers are designed as wet rooms, ensuring the floor remains safe even when wet. The non-slip flooring and absence of loose bathmats make navigation easier and safer.
The bathrooms are designed as wet rooms to enhance safety. After usage, the water will naturally flow back into the shower area within approximately 5 minutes. This feature prevents the bathroom from overflowing in case a tap or bath is accidentally left running.
Yes, Circle Senior Living is a cashless facility. We encourage residents to use card payments whenever possible to minimize the amount of cash on-site. If you need assistance with managing cashless transactions, please contact the concierge.
Absolutely! The Cinema Room at Circle Senior Living is designed for both group activities and private events. If there’s something specific you’d like to watch or host, please contact the concierge to book the venue.
The concierge is your first point of contact for any queries or assistance. They are available from 8 am to 7 pm daily and can help with everything from booking services and arranging events to answering questions about the facility.
You can reach different services by dialling the corresponding extension:
Concierge: 10
Cinema: 25
Guardhouse: 21
Gym: 15
Kitchen: 12
Nurse Office 2: 16
Nurse Office 3 (Sr Bongi): 18
Pamper Spa: 14
Rooftop Bar: 20
The concierge desk can receive parcels and deliveries on your behalf. Just inform them when you’re expecting a delivery, and they’ll ensure it’s taken care of.
Yes, Circle Senior Living has a visiting doctor available for any medical issues. To make an appointment, please contact the Wellness Centre or inquire through the concierge. This service is exclusively for residents.
Every apartment is equipped with an emergency button that alerts the on-site nurses immediately. They will respond to any emergencies at any time of day or night. For non-emergencies, please contact the Wellness Centre or concierge.
Yes, Circle Senior Living offers several venues for hosting events, such as the rooftop, private dining room, or other spaces. You can book these venues through the concierge at no additional cost. Catering options are available, or you’re welcome to bring your own food and beverages.
Circle offers a variety of group activities to help residents stay active and engaged. A weekly schedule will be provided to your apartment, and updates will be posted on display boards and shared via the resident WhatsApp group.
The Circle Gym is open 24/7 for residents. You can join group classes or use the equipment at your convenience. Please take care when using the facilities, as it is at your own risk.
Circle Senior Living offers daily housekeeping services, including making beds, washing dishes, and cleaning bathrooms. A deeper spring cleaning is provided annually. The staff will work with you to find a cleaning time that fits your schedule.
Residents can either do their own laundry using in-apartment washer/dryer units or have it done by Circle staff. Laundry left outside your door will be collected, washed, and returned for a fee of R22.50/kg. Laundry submitted before 12 pm will be returned the next day.
The Circle Library operates on a trust basis, allowing residents to borrow and return books freely. There are also board games available in the lounge and rooftop areas for residents and their guests to enjoy.
If you get stuck in the lift, remain calm and press the yellow alarm bell. Assistance will arrive shortly. Follow the instructions given by the responding team.
The facility is equipped with solar capabilities and a backup generator to provide power during load-shedding. Residents are encouraged to be mindful of their energy use during these times.
Yes, Circle Senior Living is a pet-friendly environment. We ask that you keep your pets on leashes in common areas and pick up after them. You can also book your pet for a walk through the concierge.
Important information is displayed on electronic screens near the lifts and communicated through the resident WhatsApp group. Weekly activity schedules are also delivered to your apartment.
Yes, the concierge can help with any shopping needs you may have. Just let them know what you require, and they will arrange it for you.
Smoking is allowed in the designated smoking area located in the garden on the -1 floor. Smoking inside apartments or within the building is prohibited for safety reasons.
Each apartment is equipped with a telephone for internal calls only. You’ll find a list of important extensions next to the phone. For external calls, please use your personal mobile device. If you need help with the extensions, contact the concierge.
While we appreciate your gratitude, we kindly ask that residents refrain from giving tips or gratuities to the staff. Instead, there will be an annual festive season collection where you can contribute to show your appreciation. If you wish to donate furniture or items, please coordinate with the concierge.
Yes, Circle offers a chauffeur service for your transport needs. You can be driven in your own vehicle (with insurance approval for the additional driver) or in a Circle vehicle. Please book this service in advance through the concierge to ensure availability.
Your apartment includes a select bouquet of DSTV channels. All TVs are also set up for online streaming services like Netflix, Disney Plus, Amazon Prime, and DSTV Stream. If you need help configuring these services, please contact the concierge.
The washer/dryer in your apartment is a Bosch Series 4 model. If you need assistance with operating it, the concierge is available to help. Alternatively, you can use the Circle laundry service for your laundry needs.
Circle has an on-site borehole to supplement the municipal water supply, managed at the discretion of facility management. Residents are encouraged to use water responsibly. Additionally, two complimentary bottles of water (one still and one sparkling) are delivered to your apartment daily, with empty bottles replaced free of charge.
The Circle Wellness Clinic, located on the -1 floor, is fully equipped to handle any medical issues. The clinic provides 24-hour nurse coverage and access to allied health professionals such as physiotherapists, biokineticists, and occupational therapists. You are also welcome to bring your own medical professionals into the space.
Circle Senior Living encourages residents to take a monthly wellness assessment at the Wellness Clinic. These assessments help tailor the care you receive and ensure your well-being is protected. Contact the Wellness Centre or concierge for more details.
Residents receive a permanent Wi-Fi password for their devices, which provides connectivity across the facility. Guests can obtain a dedicated Wi-Fi password from the concierge desk, which expires daily. Guests will need to log in with a new password each day they visit.